What is meant by 'patient advocacy' in EMS?

'Patient advocacy' in EMS refers to the practice of considering the patient's needs and preferences when providing care. This approach emphasizes the importance of understanding the individual circumstances, values, and desires of the patient. In emergency medical settings, patient advocacy involves actively listening to patients, communicating effectively with them, and ensuring that their rights are respected throughout the care process.

When EMS professionals advocate for their patients, they strive to ensure that the care provided aligns with what is important to the patient, which can include their cultural values, wishes about treatment, and any fears or concerns they may have about their medical situation. This advocacy plays a crucial role in establishing trust and rapport, which can greatly enhance the patient's experience and outcome.

In contrast, ensuring EMS personnel operate within legal boundaries is more about compliance with laws and regulations, and does not inherently involve the patient's preferences. Making decisions solely based on protocols can limit the personalized care that patients deserve, as it may not account for individual circumstances or preferences. Focusing mainly on procedural efficiency prioritizes the swift and efficient delivery of services, which, while important, may overlook the holistic needs and wishes of the patient.