Emergency Medical Services (EMS) Operations Practice Exam

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What is a key characteristic of therapeutic communication?

Using complex medical jargon to explain conditions

Encouraging patients to express their feelings

Encouraging patients to express their feelings is a vital aspect of therapeutic communication. This approach fosters a trusting relationship between healthcare providers and patients, which can significantly improve the patient's emotional and psychological well-being. When patients feel safe to share their feelings, it not only enables them to process their experiences but also gives healthcare providers crucial information that can inform the patient's care plan.

Therapeutic communication involves active listening, empathy, and validation. By creating an open and supportive environment where patients can voice their thoughts and emotions, healthcare professionals can better understand their needs, concerns, and perspectives, allowing for a more holistic and effective approach to their treatment.

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